These Terms & Conditions apply to the usage of the Platform (defined hereinafter) and the services offered by "The iScale" ("The iScale," "we," or "us"). The iScale conducts its business under the brand titled "The iScale." These Terms of Service shall, mutatis mutandis, apply to mobile apps, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications, and other communication forums/media hosted by The iScale, which shall be deemed to be part of the Platform (defined hereinafter). Your usage of The iScale Services (defined hereinafter) is subject to your explicit acceptance of these Terms and Conditions. If you do not agree to be bound by all conditions/clauses captured in these terms & conditions, please do not use the platform or services. The iScale was formerly “Industries Helping Hands”.

Updation of Terms

These Terms and Conditions may be updated, amended, modified or revised by us from time to time. Each such updation or modification to the Terms and conditions will be communicated to you through the Website or any other medium. Your continued use of “The iScale” Services after any such changes shall constitute your consent to such changes. We encourage you to refer to these Terms and Conditions from time to time to ensure that you are aware of any additions, revisions, amendments or modifications that we may have made

Services provided to Users

The iScale allows its users to access various training programs designed by The iScale for undergraduates and professionals, including or any other program or application that The iScale introduces from time to time (hereinafter collectively referred to as "Service(s)" or "The iScale Service(s)" and each of these training programs shall be referred to as a "Program" and collectively as "Programs" or “Course”). The iScale reserves the right, in its sole discretion, to add, change, suspend, or discontinue all or any part of its Services at any time. Your continued use of The iScale Services following the posting of any changes to the same (including the addition or removal of features) constitutes your acceptance of those changes. Any information you provide to us for the purposes of registering and setting up your account (as specified below) shall be considered as accurate, complete and updated. You are solely responsible for the activity that occurs on your account (including those of others authorised to access and operate your account) and for maintaining the security of your account and any information you input. We are not responsible for the accuracy or legitimacy of any information, data, or User Data uploaded or posted on the Platform. For the purposes of clarity, as long as your account is accessed with the correct login credentials and unless you notify us of any unauthorised access, you shall be solely responsible for all actions/defaults related to your account.

Registration and Account Integrity

As part of the registration process, you will need to accept our Terms & Conditions, and also provide us with your name, your phone number, your email ID and in certain scenarios, contact information of your parents/guardian. We would not at any time request you to provide us with access to your password, unless you have given us explicit written permission to access your account pursuant to a request for assistance or support.

It is your responsibility to ensure that the information you provide is accurate, secure, and not misleading. You cannot create an account username and password using (i) the names and information of another person; or (ii) using words that are the trademarks or the property of another party (including ours); or (iii) words that are vulgar, obscene or in any other way inappropriate. You agree and confirm that you will never use another User's account nor provide access to your account to any third- party. You agree and acknowledge that you are solely responsible for the activities that occur on your account, and you shall keep your account password secure and not share the same with anyone. You must notify The iScale immediately of any breach of security or unauthorized use of your account. At no point in time will The iScale be liable for any losses caused by any unauthorized use of your account, and you shall solely be liable for the losses caused to The iScale or others due to such unauthorized use, if any.

You shall be solely responsible for obtaining and maintaining any equipment or ancillary services necessary to connect to, access, receive The iScale Services or use the Platform, including, without limitation, hardware devices, software, and other internet, wireless, broadband, phone or other mobile communication device connection services. You shall be solely responsible for ensuring that such equipment or ancillary services are compatible with the Platform, and you shall be responsible for all charges incurred in connection with the use of the Platform or The iScale Services in connection with all such equipment and ancillary services.

Use of your Information and User Data

All User Data that you create, transmit, transfer to us, submit, display or otherwise make available while using The iScale Services, should only be information that you own or have the right to use or share (as may be applicable). If you transfer any personally identifiable information to us, we will assume that you have informed the person concerned and procured the necessary consent for such transfer, sharing, processing and/or using the information on the Platform and/or in respect of the Services. We may use the above information as per our Privacy Policy and in accordance with applicable laws.

While we make commercially reasonable efforts to ensure that the data stored on our servers is persistent and always available to our Users, we will not be responsible in the event of failure of the third-party servers or any other factors outside our reasonable control, that may cause the User Data to be permanently deleted, irretrievable, or temporarily inaccessible.

Third Party Contents

We cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of these Terms of Use, and, as between You and Us, You hereby assume all risk of harm or injury resulting from any such lack of compliance.

You acknowledge that when You access a link that leaves the Services, the site You will enter into is not controlled by Us and different terms of use and privacy policy may apply. By assessing links to other sites, You acknowledge that We are not responsible for those sites. We reserve the right to disable links to and / or from third-party sites to the Services, although we are under no obligation to do so.

Rules and Acceptable Usage Policy

As a condition of use, you promise not to use The iScale Services for any purpose that is prohibited by these Terms & Conditions, or other rules or policies implemented by us from time to time. The iScale Services and The iScale Content is provided only for your own personal, non-commercial use. You agree to notify us immediately in case you observe any other User breaching the terms contained herein or any policy associated with the Programs.

While using the Platform, you shall not:

  • harass any third party including any Users or Customers;
  • create an atmosphere of disharmony, hostility within student groups;
  • share any The iScale Content (including any study materials or test materials) with anybody through any media;
  • share solutions to assignments/test materials/study materials pertaining to the Platform.

Furthermore, you shall not (directly or indirectly):

  • take any action that imposes or may impose an unreasonable or disproportionately large load on The iScale's (or its third party providers') infrastructure;
  • interfere or attempt to interfere with the proper working of the Platform;
  • bypass any measures we may use to prevent or restrict access to The iScale Services (or parts thereof);
  • modify, translate, or otherwise create derivative works of any part of The iScale Services or the Platform; or
  • copy, rent, download, extract, lease, distribute, or transfer any part of the Platform, The iScale Content or any third party User Data, unless The iScale specifically allows you to do so.

Refund Policy

When the customer buys our products/Courses/services, the purchase is entitled to refund within 7 days from the date of payment, after deducting the taxes the remaining amount will be returned to the customer. We shall not entertain any requests related to refund of fees after the 7 days. Your access to The iScale resources will cease upon your withdrawal from the course, notwithstanding anything contained herein. To request for refund, you are required to send an email to info@theiscale.com

We don't make any false promises to our learners. There is no placement guarantee in any of our courses. We only assist learners in gaining skills.

Content Ownership

The Platform and The iScale Content, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds, artwork and computer code are owned and controlled by The iScale and/or its licensors and the design, structure, selection, expression and arrangement of such content mentioned hereinabove is protected by copyright and other applicable laws on intellectual property rights. We reserve all rights, title, and ownership in and to the Platform and The iScale Content.

The iScale's logos that may appear on the Platform, including but not limited to "The iScale", are the property of The iScale and are protected under applicable laws.Your copying, distributing, displaying, reproducing, modifying, or in any other way using of The iScale Content in any manner not specified in these Terms and conditions, will be a violation of copyright and other intellectual property rights and The iScale reserves its rights

You shall, at all times, remain the complete owner and retain all rights and title in and to the User Data. This includes assuming liability and responsibility in cases where the User Data breaches any conditions of confidentiality, any intellectual property rights, or any other thirdparty rights. By posting any User Data through The iScale Services, you grant The iScale and its affiliates, a worldwide, non-exclusive, royalty- free, irrevocable to use, copy, reformat, modify, translate, display, sell, create derivative works and distribute such User Data for or in connection with the use of The iScale Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our i Scale Academy app. Your continued use of our app following any such modifications constitutes your acceptance of the new Privacy Policy.

Termination of services by The iScale without prior warning

If , student misbehaves , used profanity or instigates any other student/s of The iScale. Creating unofficial groups and disturbing others and instigating them to take unnecessary steps /actions against the institution. Sharing personal information of The iScale employees and misleading others to not study/ or otherwise. Sharing personal/learner specific data / Emails on any groups or otherwise. Misbehaving with employees or instructors/Mentors in class or after in any capacity which can affect learning outcomes or mentally harass an individual.

Contact Us

In the event you have any queries regarding usage of the Platform, including but not limited to reporting any violation of these Terms of Service, please contact at info@theiscale.com